The Arbor Company announced today that Arbor Terrace at Cascade has been recognized by U.S. News & World Report as part of the inaugural Best Senior Living ratings. The designation of Best Senior Living is awarded based on feedback from nationwide consumer satisfaction surveys that reflect the viewpoints of current residents and their families.
Nearly 2,500 communities in the continental U.S. and Hawaii were evaluated. Areas of analysis included activity, food and dining, caregiving, and management and staff.
“Until now, families have had limited information when comparing providers of independent living, assisted living, memory care or continuing care,” said Ben Harder, managing editor and chief of health analysis at U.S. News & World Report. “The Best Senior Living ratings fill this informational gap with comprehensive and transparent data to help older consumers and their families identify high-quality senior living communities that meet their needs and preferences.”
The Arbor Company is an Atlanta-based operator of more than 45 independent living, assisted living and dementia care communities, serving seniors in 11 states. Arbor Terrace at Cascade in South Fulton is one of 35 of the company’s communities to be recognized.
The community came under fire at the height of the COVID-19 pandemic following the deaths of multiple residents. Some called for the community to shut down.
But, despite its challenges, Arbor Terrace has still been able to rally the support of local leaders and community stakeholders, including District 1 Councilwoman Catherine Foster Rowell. She extended aid to the community with food deliveries. Additionally, following the fallout, Cascade United Methodist Church recognized the community’s 49 employees for their work on the frontlines of the pandemic, gifting them each with $100 VISA gift cards.
A webinar will be held on May 25 at 12 p.m. to provide details on how Arbor Terrace at Cascade and the other senior living communities were evaluated by U.S. News. The information will be presented by Harder along with Zach Adams, senior health data analyst. More information about the online event is available on the U.S. News website.
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